Skip to main content
Article

Barriers to Transforming Hostile Relations: Why Friendly Gestures Can Backfire

Authors

Abstract

Friendly gestures (e.g., smiles, flattery, favors) typically build trust and earn good will. However, we propose that people feel unsettled when enemies initiate friendly gestures. To resolve these sensemaking difficulties, people find order through superstitious reasoning about friendly enemies. Supporting this theorizing, friendly enemies created sensemaking difficulty, which in turn mediated people's tendencies to blame them for coincidental negative outcomes (Experiment 1). Further implicating these processes, individuals high in need for structure were especially prone to make these attributions (Experiment 2). Finally, we explored consequences of such blame, showing that blame mediates people's beliefs that mere contact with friendly enemies is unlucky and should be avoided (Experiment 3). Taken together, these results suggest that, rather than transforming hostile relationships, an enemy's friendliness can be so unnerving that it sometimes leads people down blind alleys of superstitious reasoning.

Keywords:

  • superstition
  • sensemaking difficulty
  • need for structure
  • hostile relationships
  • friendly gestures

How to Cite:

Menon, T., Sheldon, O. & Galinsky, A., (2014) “Barriers to Transforming Hostile Relations: Why Friendly Gestures Can Backfire”, Negotiation and Conflict Management Research 7(1), 17-37. https://doi.org/10.34891/pt3v-cc85 (external link, opens in new tab).

1263 Views

858 Downloads

Authors

Share

Publication details

  • Pages: 17-37
  • Accepted on: 19 January 2014
216 - Barriers to Transforming Hostile Relations: Why Friendly Gestures Can Backfire

File Checksums (MD5)

  • PDF: c98907e288769e0737120961db0f89f9