Special Issue Article

From Theory to Practice and Back Again: Lessons from Hostage Negotiation for Conflict Management

Author

• Deborah A Cai, debcai@temple.edu(compose email, opens in email app.), Communication,  Temple University (opens in new tab)  

Abstract

This article is framed around principles drawn from hostage negotiation research and describes how those principles have been useful in managing professional conflicts. Research questions based on each set of experiences and principles are provide that could guide future research in conflict management. 

Keywords:

Hostage negotiation crisis, communication, conflict management, administration, hostage negotiation, crisis, communication, conflict management, administration

How to Cite: