@article{NCMR 433, author = {Deborah A Cai}, title = {From Theory to Practice and Back Again: Lessons from Hostage Negotiation for Conflict Management}, volume = {15}, year = {2022}, url = {https://lps.library.cmu.edu/NCMR/article/id/433/}, issue = {3}, doi = {10.34891/20220406-433}, abstract = {<p class="MsoNormal" style="margin-bottom:0in;line-height:200%"><span style="font-size: 16px;">This article is framed around principles drawn from hostage negotiation research and describes how those principles have been useful in managing professional conflicts. Research questions based on each set of experiences and principles are provide that could guide future research in conflict management. </span><br></p>}, month = {4}, keywords = {Hostage negotiation crisis, communication, conflict management, administration,hostage negotiation,crisis,communication,conflict management,administration}, issn = {1750-4716}, publisher={Carnegie Mellon University Library Publishing Service}, journal = {Negotiation and Conflict Management Research} }