Mediators' Cognitive Role Schema

Authors: , ,


This study identifies the cognitive role schema of 189 practicing mediators. An initial analysis of the mediators' questionnaire responses revealed 13 facets in the mediators' schema, and a second analysis condensed this to four goals: agreement, improvement of the parties' relationship, benefit the parties as well as society, and improve the mediation process. Not only do these facets indicate how the mediators think, but they also provide predictions about the mediators' behavior (e.g., they will strive primarily for agreement).

Keywords: conflict resolution, mediator cognition, mediation

How to Cite: Zarankin, A. , Zarankin, T. & Wall, J. (2014) “Mediators' Cognitive Role Schema”, Negotiation and Conflict Management Research. 7(2). doi: